When a tradeshow management company was challenged for a way to expand their business across the US and globally, they turned to Scan Global Logistics to match their level of service, expand their network, and provide a full range of service in and out of trade shows.
Challenge
The tradeshow management company had few locations throughout the US, and overall, a small footprint globally. They needed their logistics partner to be able to provide services up to par with their existing services and operate with precision to meet the very specific requirements customary within tradeshow logistics. Beyond that, they needed to ensure high quality service to their existing and new customers all year round.
Solution
SGL partnered with the tradeshow management company acting as another arm of their business. Our team trained and adopted to the tradeshow management company’s level of service. We learned their full range of services including inbound logistics services, pre-show delivery planning, coordinated delivery, and outbound logistics services. Together, we service exhibitors throughout North America and around the world.
Results
By partnering with SGL, this company more than doubled their access to a larger market footprint thanks to our vast US and global network. Our experience adhering to the specific requirements of the trade show industry also made us a perfect fit. We developed a formal SOP to allow for consistent service to be provided, regardless of tradeshow location across the US or globally. We entered a partnership with an understanding that missed deadlines are not an option, shipment visibility needs to be accessible, and client satisfaction is top priority.