In late June/early July 2024, as the back-to-school season approached, a major retailer specializing in wearing apparel and accessories faced significant logistical challenges within the Greater Toronto Area. The company was tasked with servicing 86 stores daily but struggled with an inefficient shipping structure, manual reporting processes, and inconsistent service interruptions. They sought a comprehensive solution to improve their distribution system and enhance their overall operational efficiency.

In September 2024, Scan Global Logistics began managing the distribution of cameras, point-of-sale equipment, and merchandise for a major customer. The logistics operations involve transporting goods primarily from Philadelphia (PHL) to the West Coast of the United States, with additional responsibilities for intra-Canada deliveries. The goal was to ensure timely setup and distribution for mall locations, with all equipment needing to be operational by mid-November.